The Definition of Emotional Intelligence
The mental ability we are born with which gives our emotional sensitivity and potential for emotional management skills that help us maximize our long term health, happiness and survival.
Knowing how to separate healthy from unhealthy feelings and how to turn negative feelings into positive ones.
This allows us too:
2. use emotions to help us think
3. understand what causes emotions
4.manage to stay open to these emotions in order to capture the wisdom of our feelings
Studies of outstanding performers in many fields and industries, suggest that high IQ scores and academic success are not the only ingredients important to professional success.
Research has shown that in every field, your EQ (emotional quotient) is twice as important as your cognitive abilities. This is not only true in “service-oriented” professions such as sales and psychology, but also in “technical” professions such as engineering and computer programming.
Almost 90% of success in leadership is attributable to EQ.
Categories of Emotional Intelligence
Emotional Intelligence is defined within the framework of 5 categories and 25 Competencies (10 which are covered in this workshop). Of the five categories, three are focused inward - Here we'll look at Personal Competence.
The three components of Personal Competence
Components of emotional intelligence are directly related to specific skills used daily within the corporate environment and the personal life of the individual.
What does it mean to be self aware?
It is what guides you to projects and assignments that best fit your skills and values. It keeps your career decisions in harmony with your values and should keep you from getting in too far over your head. A person who is self aware doesn’t take himself so seriously, and is more open to criticism. He is also better able to work with assurance through challenging projects.
Components of Self Awareness
1. Emotional Awareness,
2. Accurate Self-Assessment
How many times have you acted in haste, based on anger, irritation, frustration, etc.? Have you ever lashed out in anger, only to realize later that a different emotion entirely, such as insecurity or worry, was the true cause of your behavior? Emotional awareness is crucial, because what you think and what you feel so frequently affects what you do. By being in touch with your emotions, you better measure your strengths, know your limits and, yes, even prevent “outbursts.” With emotional awareness and accurate self-assessment, comes an increasing confidence in your self-worth and capabilities -- and an ability to target areas for improvement. This is particularly important for new Financial Advisors, who are in a high learning mode during the first few years of practice. Take the time to measure the skills and life experiences you already possess, as well as those you are learning.
How do you increase Self Awareness?
Manage your time effectively to give yourself the time to explore some of these options.
Components of Self Management
Have you ever acted out of impulse, only to regret it later? Self-control is what helps you stay cool under pressure. Here are some techniques to work on this competency. By using your powers of observation, identify the situations that cause you to feel angry and try to
pinpoint the emotion underlying your anger. Try to defuse potentially dangerous situations, by using behavior modification techniques such as counting to 10 or breathing deeply.
Make sure you’re getting enough exercise.
Trustworthiness quality goes beyond the rules of ethics and enters the territory of “professionalism. A Financial Advisor who is trustworthy maintains high standards of honour and integrity and confronts unethical behavior in others. Conscientiousness embodies complementary qualities and defines a whole range of behaviors, including owning up to your own mistakes and taking responsibility for correcting them. Someone who is conscientious is punctual, keeps her
commitments, is highly organized and often inspires co-workers, clients and colleagues to exhibit similar characteristics.